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Frequently Asked Questions

The most frequently asked question is, "How do I use Shippers Point"?

Shippers:

First you need to register in Shippers Point. When the registration is complete you can log in and begin using Shippers Point's simple but powerful tools. The first screen that will appear is the load posting screen, this is important to complete as no carrier will be able to see your company unless you have a shipment posted in the web site. When you enter your loads, registered and Shippers Point approved carriers will contact you to offer to transport your shipment. ( The carrier must have their equipment posted for you to see them. ) All carriers in shippers point have passed the interview process and are who they say they are as well as important documentation concerning each carrier has been downloaded into the carriers information so you will be able to view and print Carriers Authority, W-9 and current Insurance certifications to verify authority and insurance coverage. When you are posting your loads you have several options to choose from you can select daily, this will roll your load posting over automatically to the next day and continue showing as available until you edit the load under My Loads and remove the check from the daily box. You also have the option to choose of type of Rate, this is a drop down menu that allows you to select several payment options such as per mile or flat rate, You also have the option to choose the Bid option. You will use this when you are looking for rates or a bids on certain traffic lanes. Also you can check the e-mail my carriers box at the end of the load form before submitting your load for posting and when you submit the load an automatic e-mail will go out to the carriers in your customer center contact list. Adding carriers that you wish to do business with to your customer center contact list is very important as these carriers will receive notice of the loads you choose to e-mail to your carriers. It will also allow you to view carrier information any time you need to even if carrier has not posted their trucks. When you have selected a carrier to move your shipments, you will need to login and go to my loads and edit the load by un checking the load available box to advise other carriers that the load is no longer available. If you have further questions on how this works please contact Shippers Point customer service.

Carriers:

First you need to register in Shippers Point. When the registration is complete you can log in and begin using Shippers Point's simple but powerful tools. The first screen that will appear is the truck posting screen, this is important to complete as no shipper will be able to see your company unless you have a truck posted in the web site. If you enter your truck locations on a daily basis more shippers will be able to see your equipment and will be able to add your company to their contact list so you will receive notification of new loads that become available via e-mail. When you enter your trucks, registered and quality shippers will be able to contact you to offer shipments for your trucks. Carriers also have the capability to search for posted loads in all 48 states and Canada. Registered Carriers in Shippers Point have access to unlimited credit checks on over 14 million companies in the USA and Canada at no additional charge, a simple e-mail to shippers Point or a phone call will provide this service. When you are posting your trucks you have several options to choose from, you can select daily, this will roll your truck posting over automatically to the next day and continue showing as available till your edit the truck under My Trucks and remove the check from the daily box as well as removing the check from the available box and then re submit load to update. When you have selected a shipper to do business with you should add them to your contact list in customer center for future use. To accomplish the adding to your contact list, simply open the shipper information by clicking on their name in the load board. Next to the shippers name is the add to my contacts, by clicking on this it will move the shipper information to your customer center data base of shippers.